Pro-Tech Service Center2025 winner · 11 years running
Konica Minolta bizhub and AccurioPress, serviced by Pro-Tech certified technicians.
Color and black-and-white office copiers and production presses, with security set up before the machine joins your network and remote monitoring so toner arrives before you run low.
Office copiers
bizhub i-Series: the office copiers we sell and service.
Full-size color and black-and-white copiers that print up to 12 x 18 and share one touchscreen. Speeds are pages per minute on letter paper.
Current models only. Desktop and letter-size machines are quoted on request. Images show optional finishers and paper decks.
Production print
AccurioPrint and AccurioPress: when the office copier isn't enough.
Presses for in-house print rooms, print-for-pay shops and organizations that produce booklets, mailers and marketing at volume. Heavier stock, inline finishing, and color that stays locked in across a long run.
Production systems are configured to the job: feeders, finishers, controllers and color-management options are specified during the assessment.
Konica Minolta vCare · included with every bizhub we install
Your copier calls us before you have to.
Every Konica Minolta bizhub NYBS installs is connected to vCare, Konica Minolta's remote diagnostic and device-care system. The machine reports its own meters, toner levels and service alerts to our Garden City Park team around the clock. You stop counting pages, stop calling in toner, and stop explaining error codes over the phone. The machine does it, and we act on it.
What a vCare day looks like
Illustrative sequence.
The machine reports around the clock, weekends and holidays included. Problems surface when they start, not when someone notices the output.
Supply levels report as a gauge. When a color crosses our threshold, toner ships. Our customers’ most common reaction: “I didn’t know we were low.”
Counts arrive on schedule for billing. Invoices match reality, and your staff never touch the counter screen.
Service alerts carry the error code, model and serial. We dispatch knowing what’s wrong, so the technician arrives with the right part instead of coming back for it.
Alerts are the start. vCare also lets us work on the machine without a visit.
Many of the calls that used to mean a technician in your office now mean a technician at a screen in Garden City Park.
Security patches and feature updates are pushed to your bizhub by our team, on your schedule, with no visit and no downtime during your day.
A new scan destination, a tray default, an address-book fix: done remotely while you’re on the phone with us.
With your permission, a technician sees your machine’s touchscreen and walks the fix with you, live.
vCare tracks the life of drums, developers and fusers, so we schedule a replacement at a quiet moment instead of reacting to a breakdown.
Toner and consumables are ordered and shipped on the machine’s own signal. Nobody keeps a shelf of spares, and nobody runs out.
What this means for your office
- ✓Fewer interruptions. Most toner and service events are handled before they stop work.
- ✓Less of your staff’s time. No meter rounds, no supply inventory, no hold music.
- ✓Accurate bills. Automated meter reads mean you pay for pages you printed, not estimates.
- ✓Faster, smarter repairs. The technician reads the diagnostic before leaving Garden City Park, and many fixes never need the trip.
- ✓One partner, every machine. Fleet-wide meters and toner status roll up for the reports your finance team asks for.
Straight answers on data and security
What travels. vCare reports the machine's operating data: page counters, toner and supply levels, status and sensor readings, service codes. It is the information a technician would otherwise read off the panel.
How it travels. The device sends scheduled, outbound reports over email or HTTPS. No one dials into your network; nothing waits open for a connection.
Tested. Miercom independently tested bizhub vCare and its data-collection components and certified them secure, finding no prominent vulnerabilities.
Your choice. vCare is on by default because our customers want it. If your IT policy says otherwise, we'll install without it and set up manual meter and supply schedules instead.
Pro-Tech is Konica Minolta's word that our service is excellent. vCare is how we deliver it before you've picked up the phone.
Put your fleet on vCareWhy buy Konica Minolta from NYBS.
- Pro-Tech certified, 11 years running
Konica Minolta inspects our technicians, parts inventory, dispatch and customer satisfaction every year.
- Toner before you run out
Konica Minolta vCare reports meters, toner levels and service alerts to our team. How vCare works ↑
- Secured before it joins your network
Encrypted storage, sign-in protection and optional antivirus, set up at install.
- Local technicians, our own
Dispatched from Garden City Park to the five boroughs, Long Island and Westchester.
Not sure Konica Minolta is the right fit?
We also sell and service Canon and Kyocera. The recommendation follows your volume, not a brand.
Tell us what you run. We'll match the right bizhub to it.
Lease, service and per-page costs on one page. (516) 739-0200